Privacy Policy

1. Data Controller

Craftsmith Guild Ltd. serves as the data controller responsible for the collection and processing of your personal information on Craftsmith Guild. If you have any inquiries or requests concerning our handling of your personal data, you can contact our privacy officer through our online contact form or via official correspondence directed to our registered business address.

2. Legal framework

Customer records are handled strictly under the data-protection law of your country along with pertinent regional statutes in your country. Should wording here conflict with the statutory code, the statute takes precedence.

3. Data Collected

We collect limited personal data when you interact with our website. When you submit an inquiry through our contact form, we collect your name, email address, and the content of your message. Additionally, our web servers automatically log your internet protocol address, browser type, referring URL, and access timestamps to ensure platform stability. If you consent to our analytics cookies, we also collect anonymized usage information regarding the pages you view and the time spent reading our guides.

4. Purposes and Legal Basis

We process your personal information to deliver our editorial content, maintain server performance, respond to your inquiries, and analyze audience interests to develop better craft tutorials. The legal basis for processing server log data is our legitimate interest in securing our digital infrastructure, while the legal basis for processing contact inquiries is our legitimate interest in communicating with our readers. Analytical tracking is performed only with your explicit consent, which you may withdraw at any time.

5. Storage Period

We retain personal information only for as long as necessary to fulfill the purposes for which it was gathered. Inquiries submitted through our contact form are stored for up to twenty-four months to maintain correspondence records, while web server logs are retained for ninety days for security diagnostics before automated deletion. Analytics records are aggregated and retained in non-identifiable form in accordance with our analytical provider retention limits.

6. Third-Party Services

We engage trustworthy third-party service providers to assist with cloud hosting, server administration, spam prevention, and aggregated traffic measurement. These third parties process data solely under our instructions and are prohibited from using your personal information for their own marketing or secondary purposes. We ensure all external processors maintain appropriate technical and organizational safeguards to protect your data.

7. Your Rights

Depending on your location, data protection regulations grant you specific legal rights regarding your personal information. You have the right to request access to the data we hold about you, request the rectification of inaccurate records, request the deletion of your personal details, or restrict processing activities. You also possess the right to object to specific data processing and withdraw consent previously given. To exercise any of these rights, please contact our privacy team through our contact form.

8. Questions about this policy

Drop a line to [email protected] or ring +1 (6) 561-5856 throughout Mon-Thu 09:30-17:00, Fri 09:30-15:15, Sat 09:30-14:15. We answer every message within one business day.

Merchant

Craftsmith Guild Ltd

Registered address

2-3-8 Minamisemba, Chuo Ward, Osaka, 542-0081, Japan

Email

[email protected]

Phone

+1 (6) 561-5856

Working hours

Mon-Thu 09:30-17:00, Fri 09:30-15:15, Sat 09:30-14:15

Registration

EIN: 21-7027018